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Onsite Contact
This is the primary contact for your account who we will coordinate any onsite visits with or service changes.
Service address
This is where you want internet service to be active.
Billing Information
Invoices are sent to the email you fill in here. Please add support@valley.zendesk.com to your contacts to avoid spam filtering.
Install type
With Ethernet Handoff service, ValleyInternet will be able to troubleshoot connectivity up to the Smart Adaptor. You will be responsible for installation and management of your local network including the router.
Service Plan
Find residential service plan options HERE. Business plans can be found HERE. Changes can be made on a month to month basis, so feel free to make a change if you feel the need for more (or less) speed.
Install Fee
Typical installation cost is $575 unless a custom solution is needed, such as a post and trench or fall protection. A complimentary onsite survey will be performed if that is deemed necessary for your location.
