Network Status

View recent and upcoming network status below.

No scheduled maintenance in the next two weeks

November 21, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 20, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 19, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 18, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 17, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 16, 2018
Outage
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Resolved!
Estimated Resolution Time
07:00 pm
Region Affected
Carneros Napa | American Canyon
Status Summary
We are investigating an outage affecting customers in Amercian Canyon and Carneros area of Napa. We hope to provide a resolution or update to this message by 7pm.
Resolved by
6:00 pm
Connectivity restored
Follow up
November 15, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 14, 2018
Scheduled Maint.
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Resolved!
Estimated Resolution Time
3:00 pm
Region Affected
Napa, Fairfield, Gordon Valley, Blue Ridge Oaks
Status Summary
The Gordon Valley / Blue Ridge Oaks relay will undergo scheduled maintenance the late morning and early afternoon of Wednesday, Nov 14th. The purpose of this maintenance is to extend the lifetime of the batteries at the relay location. Customers in the affected regions can extend at least two short outages as our techs replace hardware on site.
Resolved by
2:15 pm
Follow up
November 13, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 12, 2018
Outage
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Resolved!
Estimated Resolution Time
8:00 am
Region Affected
Parts of Vacaville, Fairfield, Gordon Valley, and Blue Ridge Oaks
Status Summary
The relay serving the following areas is offline due to low voltage disconnect. A tech is en route this morning to address this.
Resolved by
7:15 am
Follow up
November 11, 2018
Outage
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Resolved!
Estimated Resolution Time
09:00am
Region Affected
Napa city and the vicinity Carneros Parts of Dry Creek Parts of Mt. Veeder Wildhorse Valley
Status Summary
The wildhorse relay servecing Napa is down due to a low-voltage-disconnect.
Resolved by
8:05 am
Power was restored.
Follow up
November 10, 2018
Outage
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Resolved!
Estimated Resolution Time
11:00 am
Region Affected
Hopland | Ukiah
Status Summary
The relay serving Hopland and Ukiah areas has gone offline due to a power issue. We are working to resolve.
Resolved by
8:55 am
Power restored
Follow up
November 9-10, 2018
Outage
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Resolved!
Estimated Resolution Time
Sat 09:00 am
Region Affected
Blue Ridge Oaks | Suisun Valley | Fairfield | Vacaville
Status Summary
There is a service outage affecting customers in Blue Ridge Oaks, Suisun Valley, Fairfield and Vacaville caused by a low voltage disconnect due to the heavy smoke. We have a tech scheduled to visit early tomorrow to restore service.
Resolved by
8:05 am
Power was restored
Follow up
November 8, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 7, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 6, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 5, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 4, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 3, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 2, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
November 1, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
October 31, 2018
Degradation
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Resolved!
Estimated Resolution Time
09:00 am
Region Affected
Status Summary
Some customers may experience slow speed and network degradation this morning as we work to resolve an issue affecting one of our network routers. A tech is on site and investigating. We will restore full service or update this message by 9am.
Resolved by
6:50 am
Follow up
October 30, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
October 29, 2018
Scheduled Maint.
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Resolved!
Estimated Resolution Time
3:00 pm
Region Affected
North Dry Creek Rd, Napa
Status Summary
We are busy upgrading the relay serving the Northern portion of Dry Creek Rd today. Please expect several short outages throughout the morning.
Resolved by
4:00 pm
Equipment upgrades are complete!
Follow up
October 28, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
October 27, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
October 26, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
October 25, 2018
Outage
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Resolved!
Estimated Resolution Time
12:00 pm
Region Affected
Wildhorse Valley | Napa | Carneros
Status Summary
The relay serving Wildhorse Valley, parts of Napa, and Carneros areas is offline for unknown reasons. We are working to narrow down the cause.
Resolved by
11:40 am
Follow up
October 24, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
October 23, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
October 22, 2018
All Systems Go!
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Resolved!
Estimated Resolution Time
Region Affected
Status Summary
All systems are currently operational.
Resolved by
Follow up
4160 Suisun Valley RD. E-712
Fairfield,
CA
94534
707 422-1200