When the health and reputation of your business are at stake, it is vital that you have a solid backup to your internet service.
Learn moreIf the answer to any of the following questions is “yes”, you may want to consider a standby link:
Your standby internet connection should utilize a unique pathway to the internet. (Valley Internet's fixed wireless service is an ideal standby solution for your primary fiber or cable service).
Your standby internet connection should be stable and reliable. (Valley Internet has a long-standing reputation for a high-percentage up time, along with prompt customer service and technical support).
Your secondary internet connection should provide enough bandwidth to support your most critical operations during an outage. (Valley InternetStandby plans can offer up to 100Mbps download speed, depending on availability in your area).
Damaged Infrastructure
Windstorms and wildfires have recently wreaked havoc in many of our service areas, but even in the absence of a major event, disruption can occur with a simple failure of equipment or other more localized damage.
Fiber Outages
Network Congestion
Our ValleyStandby Fixed Wireless service offers an ideal backup to your primary fiber or cable internet service. We offer a reliable, robust service that should meet minimum bandwidth needs and also utilizes a wireless connection that is less susceptible to damage like downed or burned lines.
*Residential Standby plans are available upon request, starting at $30/mo. Please contact us for more information.
Not all plans are available at all locations. We will need to perform an on-site survey to determine availability. Price is per month. Download and Upload speeds are in Mbit per second, although they are not guaranteed and may vary depending on a variety of factors, including signal and utilization.
ACCEPTABLE USE POLICY: ValleyStandby is designed strictly as a failover solution and should therefore only be used when your primary internet connection is down. Customers who surpass 10GB in one month’s billing period will be charged the full price* of the ValleyInternet plan they are using for failover. Once you have surpassed 10GB and are charged the full price for the month, you will not incur any additional charges for utilization. *Full prices: X1: *$292, X2: *$388, X3: *$583 based on 12-month term pricing.
John K
winery owner in Napa
How much does it cost to set up ValleyStandby?
Setup costs vary and are based on a site survey. The standard installation fee is $575.
Where is ValleyStandby available?
ValleyStandby is currently available in Solano, Napa, and Lake county.
Why do I need to have a survey done before my installation?
The survey is needed to confirm line- of-site (LOS) to one of our towers. This literally means that we need to be able to see a tower with no obstructions (e.g., trees, bushes, buildings, etc.).
How does ValleyStandby work?
Our team will install a small outdoor antenna in line-of-sight to one of our towers, and inside your business we will run an ethernet connection that can be connected to your router. Your router must support dual WAN and failover functionality, and we expect you or your IT person to know how to configure it to properly failover.
Does ValleyStandby support BGP?
Yes! We’re able to setup BGP peering.
Does ValleyStandby have a residential package?
YES! Please contact us for more information on our residential standby packages, which are priced and designed for lighter, residential use.
Is ValleyStandby a shared or dedicated bandwidth?
ValleyStandby is based on our dedicated bandwidth Business Links.
Valley Internet was born with the spirit of helping and supporting our neighbors. We have multiple initiatives to better support our community with more coming in the future.
If you are an active duty, reserve, or veteran member of the US military or a first responder, we are happy to offer a discount on your installation fees.
We also support our local community by providing internet connections free-of-charge for local fire stations within our coverage areas.